We love rewarding our customers with special offers, and we want to make using discount codes easy and clear. Below are the terms and conditions for using Z-CoiL promotional offers, codes, and discounts.
Using Promo Codes
- Promo codes must be entered at checkout to be applied to your order.
- Only one code can be used per order.
- Codes are valid only during the promotional period and may be subject to quantity or product restrictions.
- Discounts cannot be applied to previous purchases or combined with other offers, unless otherwise stated.
Missed a Code? We’ve Got You.
Life happens. Whether you forgot to apply your code at checkout or placed an order just before a sale began, we’ve created a 48-hour retroactive grace window as a courtesy.
You may qualify for a one-time price adjustment if:
- You reach out within 48 hours of placing your order, and
- Your order qualifies for a discount that is currently active at the time you contact us.
Examples:
- You placed an order Wednesday night, and a sale starts Friday morning. If you contact us before Friday night (within 48 hours of your order), we’ll gladly apply the new discount.
- You placed an order during a sale but forgot to enter the code—reach out within 48 hours and we’ll take care of it.
Exchanges and Promo Codes
- Promo codes are valid only at the time of the original purchase.
- If you exchange an item, the discount does not automatically carry over to the new item.
Other Important Details
- Promo codes have no cash value and cannot be redeemed for cash.
- If you return an item purchased with a promo code, you’ll be refunded only the amount paid after the discount was applied.
- Discount codes are non-transferable and may be limited to specific users.
- Z-CoiL reserves the right to modify or cancel promotions at any time.
Need Help?
If you need help with a promo code or think you’re eligible for a discount adjustment, please reach out to us email us at painfree@zcoil.com. We’re always happy to help.