Z-Tech, Inc. dba Z-CoiL Pain Relief Footwear Last updated: June 26, 2026

Z-CoiL Pain Relief Footwear ("Z-CoiL," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, the choices and rights you have, and how we protect it. It applies to zcoil.com, our stores, and our customer communications, including email and SMS/text messaging.

By using our website or services, you agree to the practices described in this Privacy Policy.

Four Points You Can Count On From Z-CoiL®

Z-CoiL Footwear assures you that your information and privacy will always be protected.
We do not sell your personal information, and we do not share it with third parties for their own direct mail or telemarketing.
Any credit card or bank information you provide with an order is used only to verify and process your order.
If you don't want to receive correspondence from us in the future, just let us know (see the contact information below).

Information We Collect

We collect the following categories of information:

Information you provide to us:

Contact details such as your name, email address, phone number, and shipping and billing addresses.
Order and payment information. Payment card details are processed by our payment providers; we do not store full card numbers.
Account information, such as login credentials and saved preferences, if you create an account.
Communications you send us by text, email, phone, web form, or review.

Information we collect automatically:

Device and usage information, such as IP address, browser type, device identifiers, pages viewed, and referring pages.
Shopping activity, including items added to your cart and abandoned carts, collected through cookies and similar technologies.

Information from third parties:

Service providers such as payment processors, shipping carriers, and fulfillment partners.
Analytics and advertising partners.
Social media platforms, if you interact with us there.

How We Use Your Information

We use the information we collect to:

Process, fulfill, and deliver your orders, and provide order updates.
Provide customer support and respond to your questions and requests, including by text message when you contact our support line.
Create and manage your account.
Send you marketing and promotional communications where permitted by law and your preferences, and allow you to opt out at any time.
Personalize your experience and show you relevant products and offers, including retargeting advertising.
Detect, prevent, and address fraud, security issues, and misuse.
Improve our website, products, and services.
Comply with our legal obligations and enforce our terms.

How We Share Your Information

We do not sell your personal information in exchange for money. We share personal information only in the following ways:

Service providers and processors who perform functions on our behalf, such as payment processing, shipping, fulfillment, customer service, email and SMS delivery, analytics, and advertising. They are permitted to use your information only to provide services to us.
Advertising and analytics partners who help us measure and deliver advertising. Some sharing of online identifiers for targeted advertising may be considered a "sale" or "share" under certain state privacy laws; you may opt out as described in "Your Privacy Rights."
Business transfers, in connection with a merger, acquisition, financing, or sale of assets, subject to this Privacy Policy.
Legal and safety reasons, when required by law or to protect the rights, property, or safety of Z-CoiL, our customers, or others.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and our messaging delivery provider, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS / Mobile Messaging

This section describes how we handle information in connection with our text messaging program (the "Program").

Program description. Depending on how you engage with us, our messages may include customer care and support replies, order and shipping updates, account notifications, and, where you have provided consent, promotional offers.

How you opt in. You may opt in by texting our support number with a question or request, by providing your phone number and agreeing to receive texts on our website or at checkout, or by texting a designated keyword. When you contact our support number, your inbound message is your consent to receive a reply from us.

No sharing of mobile data. Your phone number, opt-in, and consent are never shared or sold to any third party or affiliate for their marketing or promotional purposes. We share this information only with the service providers who help us operate the Program, and only as needed to deliver the service.

Message frequency. Message frequency varies and depends on your interactions with us.

Costs. Message and data rates may apply. You are responsible for any charges from your wireless provider. Check your mobile plan for details.

Opt out. Reply STOP to any message to opt out. You will receive a one-time confirmation, after which no further messages will be sent unless you opt back in.

Help. Reply HELP to any message, email painfree@zcoil.com, or call 800.268.6239 for assistance.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website, remember your cart (including detecting abandoned carts so we can follow up where permitted), analyze traffic, and deliver and measure advertising. You can control cookies through your browser settings, and you may opt out of certain advertising cookies. Where required, we obtain consent before placing non-essential cookies.

Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

The right to know and access the personal information we hold about you.
The right to correct inaccurate personal information.
The right to delete your personal information.
The right to opt out of marketing communications, and of the "sale" or "sharing" of personal information for targeted advertising.
The right to non-discrimination for exercising your rights.

California residents (CCPA/CPRA): You have the rights listed above, including the right to opt out of the sale or sharing of personal information and to limit the use of sensitive personal information. We do not knowingly sell the personal information of consumers under 16.

Residents of other U.S. states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Texas, Oregon, and others) have similar rights, including access, correction, deletion, and opt-out of targeted advertising.

EU, UK, and EEA residents (GDPR/UK GDPR): Where applicable, our legal bases for processing include performance of a contract, your consent, our legitimate interests, and compliance with legal obligations. You have the right to access, correct, delete, restrict, or object to processing, and to data portability. You may also lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before completing your request. You may use an authorized agent where permitted by law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our products and services, to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Users

We are based in the United States, and your information may be processed and stored in the United States or other countries that may have different data protection laws than your jurisdiction. Where required, we use appropriate safeguards for international transfers.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

Children's Privacy

We especially wish to protect the privacy of children. We do not knowingly or intentionally collect personal information from children under the age of 13. By using this website, you represent and warrant that you are either 18 years of age or older, or using the website with the supervision of a parent or guardian. If you are under 13, please do not submit any personal information to us. If you believe a child under 13 has provided us with personal information, please contact us so we can delete it.

Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is no consistent industry standard for responding to these signals, our website does not currently respond to them. We do honor recognized opt-out preference signals where required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page, and your continued use of our website and services following any changes constitutes your acceptance of the updated policy.

Contact Us

Z-CoiL Pain Relief Footwear 6934 4th Street NW, Albuquerque, NM 87107 Phone (toll-free): 800.268.6239 Email: painfree@zcoil.com Website: https://zcoil.com

Submission of Suggestions / Ideas

Z-Tech, Inc. dba Z-CoiL Footwear, the world's leading manufacturer of Pain Relief Footwear® and owner of the flagship Z-CoiL® trademarks, welcomes your comments and feedback regarding our existing products and services. However, company policy does not allow us to accept or consider new products, engineering drawings, advertisements, creative ideas, suggestions, or materials other than those we have specifically requested. Please do not send us any unsolicited original, creative materials. If you do send us an unsolicited Suggestion, it will become and forever remain our property, will not be subject to any obligation of confidence, and we will not be liable for any use or disclosure of it. If an unsolicited Suggestion is received, no one in the company will comment on its merit, accept the idea or any related material, or undertake to keep the disclosure secret. Thank you for your understanding.

Mobile Terms of Service

Z-CoiL Pain Relief Footwear Last updated: June 26, 2026

The Z-CoiL Pain Relief Footwear mobile message service (the "Service") is operated by Z-CoiL Pain Relief Footwear ("Z-CoiL Pain Relief Footwear," "we," or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes constitutes your acceptance of those changes.

By consenting to Z-CoiL Pain Relief Footwear's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Z-CoiL Pain Relief Footwear through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts). Promotional messages may include promotions, specials, and other marketing offers (e.g., sale announcements).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Z-CoiL Pain Relief Footwear. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP to the number from which you received the message, or click the unsubscribe link (where available) in any text message, to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other Z-CoiL Pain Relief Footwear mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to the number from which you received the message, or email painfree@zcoil.com, or call 800.268.6239.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number that has changed may not be received, and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Privacy Policy