Z-CoiL Returns

 

At Z-CoiL, we want you to love your purchase. If you’re not completely satisfied, you can return your items within 30 days of purchase, in any condition—no questions asked. We’ll even cover the return shipping cost in the USA!

How to Start a Return

  1. Log into Your Account:
    Log in to your account here. Make sure to use the same email you used when placing your order.
  2. Request Return:
    • Select the item(s) you want to return.
    • Choose the reason for your return.
  3. Return Your Item:
    Once your return is approved, we’ll email you a prepaid USPS shipping label. Simply attach it to your package and drop it off at your nearest USPS location.
  4. Get Your Refund:
    Once we receive and process your return, we’ll issue a full refund to your original payment method. You’ll receive an email confirmation when your refund is on its way.

 **Please note that if you selected our “Try Before You Buy” offer, the return window is 14 days from delivery.

**For international orders: Return shipping costs are the responsibility of the customer. We will refund the purchase price of the product(s), but please note that any duties, taxes, or import fees paid at delivery are collected by your country’s customs agency and are non-refundable by Z-CoiL. However, you may be able to request a reimbursement for these fees by contacting your local customs office and providing proof of return.

All orders must be returned to our headquarters at: 

6934 4th Street NW

Los Ranchos de Albuquerque, NM, USA 87107